PG, PGP, and PGM Limited Lifetime Warranty Information
PRIMEGUARD MAX®, PRIMEGUARD PLUS® AND PRIMEGUARD® SCREW LIMITED WARRANTY
What Is Covered
PrimeGuard Plus® - PrimeSource Building Products Inc. warrants that the coating on its screws will protect the screw from rust for the serviceable life of the project when used in a typical residential exterior environment. The coating must not have been compromised during installation nor any harsh chemicals used subsequent to the installation.
PrimeGuard® - PrimeSource Building Products Inc. warrants that the coating on its screws will protect the screw from rust for the serviceable life of the project when used in a typical residential exterior environment. The coating must not have been compromised during installation nor any harsh chemicals used subsequent to the installation. The warranty for PrimeGuard® screws is limited to 10 years from the time of installation.
PrimeGuard Max® stainless steel screws have a warranty from rust for the serviceable life of the project. PrimeGuard Max® stainless steel screws should be used in more corrosive environments such as swimming pools, docks and coastal areas.
Deck screws are not considered structural fasteners and should not be used in structural applications. Always consult building codes and structural hanger manufacturers’ requirements.
PrimeGuard Plus®, PrimeGuard®, and PrimeGuard Max® - PrimeSource Building Products Inc. also warrants that the screws will be free from defects in workmanship and materials for the same period. Screw breaking is only considered a factory defect if the tensile strength of the claimed screws is found to be below the stated tensile strength of the screw. This warranty is extended only to an original purchaser who installed the product at a residence (not commercial premises) in the 50 United States. It is not transferable.
If a defect is found to exist, PrimeSource Building Products will at its option, either replace the product with a similar screw or with an upgraded screw, such as a stainless steel screw. This warranty does not cover the costs of labor to remove a defective product or component or install any replacement product or component.
This warranty shall not apply to defects or damages caused by mishandling, improper installation, alteration, removal or re-installation, improper or unreasonable use, maintenance or storage, use of incompatible accessories, accident, impact by foreign objects, fire, acts of God or normal wear and tear.
No person is authorized to extend or otherwise modify this Warranty.
How to Obtain Warranty Service
To obtain warranty service, send a written notice and photograph(s) demonstrating the defect, together with proof of purchase (retain a copy for your records), to:
Fasteners – Deck Claims PrimeSource Building Products 1321 Greenway Drive Irving, Texas 75038
With questions, please call 1-800-676-7777. PrimeSource Building Products reserves the right to inspect the product and installation.
THE DURATION OF ANY IMPLIED WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXCEED THE WARRANTY PERIOD PROVIDED HEREIN.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
PRIMESOURCE BUILDING PRODUCTS SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE BREACH OF ANY WRITTEN OR IMPLIED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have the other legal rights which vary from State to State.